PLEASE NOTE: Customs may destroy this item or delay its arrival to you due to the dried plant matter (catnip or valerian) in the shipment. It is your responsibility to check the specific restrictions and regulations for your country. Please order at your own risk, we cannot offer a refund for items that are destroyed or rejected by border control.
We regret that this toy cannot be sent to Australia due to very strict rules on plant matter entering the country.
Shipping Costs
UK Orders
Standard Shipping (3-7 working days) £3.99 or Free on orders over £80 Shipping with Express Personalisation (1-2 working days from dispatch) £12
Orders to EU Member States
Delivered Duty & Tax Paid via Tracked Courier (3-7 Working Days) | £16* * Now that the UK has left the EU we will be sending all EU orders DDP. There will be no additional charges for you to pay upon delivery.
International Orders to Europe (non EU) and Rest of World
Express Via DHL (2-5 working days) from £28 Economy Via Royal Mail (7-20 working days) £16
It is the responsibility of all customers outside the European Union to resolve any import taxes or other charges arising from a purchase.
Returns
If you are not 100% satisfied with your purchase please contact us within 14 days of receipt of your order to arrange an exchange or return. If your item is damaged in transit or you feel it has a fault - please contact us within 48 hours of receipt of your order to arrange a return.
100%
of reviewers would recommend this product to a friend
Design
Rated 5 out of 5
Poor
Excellent
Quality
Rated 5 out of 5
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Excellent
1 Review
JJ
Janet J.Reviewed by Janet J.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted
Derek’s favorite
Everything Cheshire & Wain sell is perfect. The only toys our cat, Derek, plays with
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Design
Rated 5 out of 5
Poor
Excellent
Quality
Rated 5 out of 5
Poor
Excellent
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Cheshire & Wain
Aww thanks so much Janet. Purrs to the wonderful Derek from Percy and Penelope x
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